As a new business owner, you will be very tempted to try to please everyone by being extremely accommodating and flexible. Although this shows exceptional customer service this can easily be a recipe for disaster. I’m not perfect, I’ve made a lot of mistakes that came from not setting clear expectations and boundaries with my clients. I’ve definitely learned from all of these experiences and will keep on learning as my business grows.
That’s why you should be setting clear expectations since the very beginning and stick to them.Read More